WEEK 4 - Discussion 1

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Discussion question 1

How can communication breakdowns be avoided?

There are strategies in order to prevent communication breakdowns and have an effective communication transaction. Keeping focused, speaking intelligbly, listening with your ears and eyes, minimizing distractions, being specific by using simple and concise words, and not jumping into conclusions are several strategies followed in order to prevent further breakdowns. There is also the 7Cs of Effective Communication made by Broom, Cutlip and Center. These are completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness. Ronnie Peterson also listed 5 ways to avoid communication barriers, which are having clarity of thought, learning to listen actively, maintaining proper tone and body language, building up confidence in asking for feedbacks and observations, and communicating face to face effectively. 

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